Terms of Service

Last updated: August 13, 2026

This is a translation provided for convenience. The Japanese version is the authoritative text and prevails in case of any discrepancy.

These Terms govern your use of "Translation QA" (the "Service") provided by OrangeZely LLC ("we", "us").

1. Scope

These Terms apply to all matters between us and users regarding the Service.

2. The Service

The Service uses artificial intelligence to translate text, then translates the result back into the source language and compares it with the original in order to highlight passages where the meaning may differ.

3. Important notice regarding results

• The Service is designed to detect differences in meaning. It does not warrant that a translation reads naturally, or that it is legally or medically appropriate.
• The absence of a reported issue does not mean the passage is free of errors.
• Text recognition from images (OCR) and speech transcription may contain misreadings.
• For contracts, medical records and other documents where accuracy is critical, always have a person verify the output.

4. Accounts

1. Users register using a Google account.
2. Users must not allow third parties to use their account.
3. Users are responsible for losses arising from inadequate management of their account.

5. Fees and payment

1. Fees and plan contents are as set out on the pricing page.
2. Subscriptions renew automatically each month unless cancelled.
3. On cancellation, the paid plan remains available until the end of the current billing period.
4. Refunds are as set out in the Legal Notice.

6. Usage limits

Each plan has daily and/or monthly usage limits. Once a limit is reached, no further processing is possible during that period. Limits reset daily at 00:00 and monthly on the 1st, Japan Standard Time.

7. Prohibited conduct

• Violating laws or public order and morals
• Interfering with the operation of the Service, or unauthorised access
• Creating multiple accounts to circumvent usage limits
• Reselling information obtained through the Service without our permission
• Submitting content that infringes the rights of third parties
• Automated bulk use of the Service

8. Handling of submitted content

Text, audio and images you submit are sent to an external artificial intelligence service for processing. See our Privacy Policy. You are responsible for deciding whether to submit confidential information that may not be disclosed to third parties.

9. Changes, suspension and termination

We may change, suspend or discontinue the Service without prior notice. The Service may be unavailable due to failures in external services.

10. Limitation of liability

1. Except in cases of our wilful misconduct or gross negligence, we are not liable for damages arising from use of the Service.
2. Where we are liable, our liability is limited to the fees you paid us in the month in which the damage occurred.
3. Where the user is a consumer under Japanese consumer protection law, the preceding paragraphs do not apply to the extent they conflict with that law.

11. Changes to these Terms

We may amend these Terms. Amendments take effect when posted on this page.

12. Governing law and jurisdiction

These Terms are governed by Japanese law. The court having jurisdiction over our head office shall have exclusive jurisdiction in the first instance.